Manage Contact
1. Create Contacts
Build up your case information before everything! Click Start a New Case or the New Case button in the navigation on left to add a new contact.
Simply Fill in your contact's name and click Create. The contact list will shown on the left and you can easily switch contacts.
You can go to the Contact tab if you need to modify contact's personal info or even delete the contact.
2. Delete Contacts
When you select the contacts that you want to remove from your contact list, you can see the Delete Case button in the navigation on left. Click the button and confirm the deletion to remove the contact.